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E-Commerce Analyst

Job Location

San Francisco Bay Area, CA, USA

Type of Job

full time/intern

Published Date

Jul 8, 2021

Job Description

  • Manage quality control on orders fulfilled

  • Set up pickups with shipping carriers

  • Maintain inventory based on our current availability

  • Analyze data to help optimize future forecasts and marketing for regions across the country

  • Set up and report internal KPIs and metrics weekly

  • Create and maintain product listings

  • Respond to customer inquiries and process refund or return orders

  • Respond to and follow up on customer feedback as well as reviews

  • Maintain optimal levels of box and shipping supplies for fulfillment team

  • Work with suppliers to optimize packaging for shipping plants in multiple sizes and quantities

  • Work with availability team to ensure listings and packaging is ready to ship

About the Company


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