San Francisco Bay Area, CA, USA
Type of Job
Fulltime / Contract / Intern
• Start with getting familiar with our IoT product production process onsite in our office in San Mateo, CA.
• Help perform QA and troubleshooting for our product, both hardware, and software. Be able to react fast and draw solutions quickly for customer questions.
• Liaise with the customer support team and engineering team to solve ongoing issues, aggregating, and analyzing feedback to support future product initiatives.
• Work closely with internal cross-functional stakeholders across Customer • Experience, Marketing, and Product.
Design and implement toolsets to improve the production process and customer experience.
About the Company
A+轮创业公司 - 硅谷知名机器人科技公司，开发了最先进的深度学习，边缘计算和自动巡检技术，使机器人能够实时评估情况并与人类和安全系统协作，从而保持设施和库存安全。由USC和UCLA的几位博士共同创立，凭借在全球范围内广泛使用的人工智能和导航系统，引领着机器人行业。