Support Engineer

Job Location

San Francisco Bay Area, CA, USA

Type of Job

Fulltime / Contract / Intern

Published Date

Job Description

• Start with getting familiar with our IoT product production process onsite in our office in San Mateo, CA.

• Help perform QA and troubleshooting for our product, both hardware, and software. Be able to react fast and draw solutions quickly for customer questions.

• Liaise with the customer support team and engineering team to solve ongoing issues, aggregating, and analyzing feedback to support future product initiatives.

• Work closely with internal cross-functional stakeholders across Customer • Experience, Marketing, and Product.

Design and implement toolsets to improve the production process and customer experience.


About the Company

A+轮创业公司 - 硅谷知名机器人科技公司,开发了最先进的深度学习,边缘计算和自动巡检技术,使机器人能够实时评估情况并与人类和安全系统协作,从而保持设施和库存安全。由USC和UCLA的几位博士共同创立,凭借在全球范围内广泛使用的人工智能和导航系统,引领着机器人行业。

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Email: svip2020.info@gmail.com   |   地址:950 Tower Ln, Foster City, CA, 94404

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